Please ensure Javascript is enabled for purposes of website accessibility
JJ_Web_ElkIvory_WARRANTY 2.png

Peace of Mind Extended Service & Repair Plan

The Peace of Mind Plan covers many repairs needed on protected jewelry, worn under normal conditions, for a full five years. And you can renew this plan for as long as you wish.

Benefits

  1. Free ring sizing (up to two finger sizes larger).

  2. Free tightening of any gem in the setting.

  3. Free retipping or smoothing of prongs to prevent snagging.

  4. Free refinishing or polishing.

  5. Free bridal-set soldering.

  6. Free replacement of diamonds or gemstones if they break or chip.

  7. Appraisals (for insurance or estate purposes) for jewelry purchased, provided at a discounted rate.

  8. Free jar of jewelry cleaner.

  9. Free clasp replacement on gold chains or bracelets.

  10. Free chain or bracelet soldering.

  11. Free restringing of pearls.

  12. Free earring repair, and back replacement.

  13. 30-day full-value exchange privilege on any unaltered jewelry purchase.

  14. Free gift certificate for the full price of this plan may be applied to new jewelry purchase.

  15. Covers the replacement of one alternative metal band for sizing.

 

PRICING

$0 - $200................................................ $29.95
$201 - $400............................................ $39.95
$401 - $700............................................ $69.95
$701 - $1,500.......................................... $139.95
$1,501 - $2,000....................................... $169.95
$2,001 - $2,500...................................... $199.95
$2,501 - $3,500..................................... $299.95
$3,501 - $4,999 .................................... $399.95
Over $5000......... 10% of total purchase price

*If plan or covered jewelry is purchased on credit, plan will be honored only while purchaser's account is current.

Your Responsibility

Care for your jewelry according to the instructions in your Jensen Ringmakers warranty. This includes periodic inspections to check for loose prongs and other potential problems. Your Jensen Ringmakers warranty offers other valuable benefits, including, Trade-In Value Guarantee and Lost Diamond Replacement (see warranty for details).

How to Use Your Plan

Simply take the protected item, along with your plan documents and your original sales receipt to any Jensen Ringmakers jeweler. If this is inconvenient, call a store manager for instructions on where and how to send the jewelry. It is the customer's responsibility to prepay postage/freight charges and insure the jewelry for its full value. If you move out of the area, check www.elkivory.com/locations for the jeweler nearest you.

Terms and Conditions

1) What is covered
In consideration of payment of the plan fee, a jeweler will furnish labor and materials necessary to maintain the merchandise referenced by the sales invoice, in a usable and wearable condition, provided such service is normal merchandise wear and to the extent that any and all provisions of underlying warranties and guarantees have been properly met. The terms of this your plan shall commence on the date of the sales invoice and continue for the term indicated on your documents.

All maintenance/repairs shall be completed by issuing jeweler or by a repair center of issuing jeweler's choice. Nothing herein shall obligate issuing jeweler to repair or replace materials resulting from excessive or abusive treatment of the merchandise other than normal wear and tear. Your plan applies only to the use of this merchandise under conditions for which it was designed and does not cover loss or damage resulting from fire, flooding, sand, dirt, windstorm, hail, lightning, earthquake, theft, misuse, abuse or Acts of God.

Customer must and shall perform all maintenance required by certain underlying warranties to maintain the merchandise in such usable and wearable condition as provided in said warranties. Loss or damage resulting from failure to comply with recommended services and/or maintenance under such warranties and/or guarantees is not covered by your plan. In no event shall jeweler be liable for consequential damages or delays in rendering service under your plan for loss of use during the period that the merchandise is being repaired or otherwise awaiting parts. Parts may be replaced with others of like kind and quality. Your plan does not include replacement of ring shrink due to loss of gold.

2) How to use your plan
Simply take the covered item, along with your plan and your original sales receiptto any of the issuing jeweler's stores. NOTE: Unauthorized repairs will void your plan. Your plan  is n, on transferable.

3) Your plan is guaranteed renewable.

4) Your plan is for the benefit of the original customer or receiver of merchandise, in case of a gift.

5) Plan fees are non-refundable.

YOUR PLAN DOES NOT REPLACE NORMAL CASUALTY INSURANCE COVERAGE. ASK YOUR INSURANCE AGENCT FOR DETAILS ON COVERING YOUR FINE JEWELRY PURCHASE.